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Where IT Excellence
Meets Innovation

IT Project Manager & Business Systems Analyst transforming complex business needs into elegant digital solutions.

9 Years in IT
6 Companies
50 Projects Delivered
View Experience
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Professional Summary

9+ Years

Strong IT background since 2016, from NOC operations to enterprise project leadership.

End-to-End PM

Managing IT projects from concept to launch with cross-functional team leadership.

Infrastructure

Hands-on expertise in Active Directory, network operations, and enterprise systems.

An IT Project Manager and IT Business & Systems Analyst with 3+ years of dedicated experience and a strong IT background since 2016. Skilled in understanding business needs and translating them into clear system specifications, successfully managing end-to-end IT projects from concept to launch. Leading cross-functional teams and collaborating with Business Process Owners to deliver solutions that align with business objectives and strict security standards. Proficient in IT infrastructure management, vendor negotiations, budgeting, and utilizing Figma to create intuitive, user-friendly UI/UX designs.

Core Competencies

📊 business_analysis
  • BRD / TSD / FSD Documentation
  • System Design & Specifications
  • UI/UX Prototyping with Figma
  • User Acceptance Testing
  • Process Improvement
🚀 project_management
  • End-to-End Project Leadership
  • Vendor Management & Negotiation
  • Stakeholder Alignment
  • Agile & Scrum Methodologies
  • Budget Planning & Control
🖥️ infrastructure
  • Active Directory & RODC
  • Windows Server Administration
  • Network Operations (Mikrotik/Ubiquiti)
  • Asset Management & WSUS
  • IT Security & Compliance
technical_stack
  • SQL Database & Analytics
  • Dynatrace Monitoring
  • Nokia LTE & RAN
  • Root Cause Analysis
  • SDLC & Process Optimization
Tools & Technologies:
MS Office 365 Draw.io Figma Visual Studio Windows Server Mac OS Mikrotik Ubiquiti Dynatrace

Professional Experience

Feb 2025 — Present Current

IT PM & IT Business & System Analyst

PT Elixer Reka Digita — Jakarta
  • Gathered requirements, created BRD, TSD, FSD documents ensuring alignment with business goals
  • Utilized Figma to design UI/UX prototypes for user-friendly interfaces
  • Designed detailed system specifications for developers to implement new IT systems
  • Conducted UAT, provided end-user support, training, and created guide documentation
  • Managed project timelines and deliverables for business analysis activities
Oct 2022 — Mar 2025 2.5 Years

IT Business & System Analyst

PT PRODIA WIDYAHUSADA TBK — Jakarta
  • Collaborated with Business Process Owners to analyze and refine IT system requirements
  • Managed IT projects (internal & external) ensuring timely delivery and quality outcomes
  • Conducted vendor evaluations and negotiations for IT system development projects
  • Conducted rigorous testing and oversaw system implementation into production
  • Utilized Figma for UI/UX prototyping and design
Nov 2020 — Oct 2022 2 Years

IT Project Manager — Active Directory & Asset Management

PT PRODIA WIDYAHUSADA TBK
  • Led Active Directory maintenance projects including negotiation, scheduling, and troubleshooting
  • Managed asset management projects, POC, tender processes, and vendor reviews
  • Maintained AD servers, RODCs, and Windows Server 2012-based file servers
  • Served as Super Admin for Active Directory ensuring system integrity and security
Dec 2018 — Oct 2020 2 Years

Helpdesk Team Member

PT PRODIA WIDYAHUSADA TBK
  • Handled helpdesk tickets, customer complaints, and field operation issues
  • Provided IT support for network, software, and hardware troubleshooting
  • Conducted on-site troubleshooting to resolve technical issues efficiently
Nov 2016 — Jan 2018 1 Year

IT Infrastructure & Software Maintenance Specialist

Telkom Indonesia — Jakarta
  • Resolved customer complaints related to IT infrastructure
  • Conducted training sessions for users on networking and software usage
  • Supported major service outage investigations to ensure minimal downtime
Feb 2016 — Oct 2016 8 Months

IT RAN Surveillance — NOC Center

Nokia Corporation — Jakarta
  • Monitored Nokia's RAN for Smartfren LTE 4G western region
  • Analyzed KPIs for VIP customer complaints and provided actionable insights
  • Guided field operations teams in troubleshooting and ensuring eNodeBs operational
Oct 2015 — Jan 2016 3 Months

Production Operator

Energizer Holdings — Jakarta
  • Operated production machinery and monitored production lines
  • Reported production data and assisted in daily operations
  • Maintained high efficiency and safety standards on the production floor

Education & Certifications

🎓

Bachelor of Information Technology

Universitas Pakuan Bogor 2013 – 2018
GPA: 3.13
2024

Future AI Summit & Awards

Indonesia Edition — 9 CPD Credits

2019

CompTIA+ Project Management Professional

PMP Certification

2018

Go Green ICT, Smart City Agricultural

IPB Bogor

2016

Nokia LTE Introduction & VoLTE Planning

Alarm Analysis & OJT LTE RAN Surveillance

2015

Fiber Optic Training

OTDR, Splicer, Power Meter, Link Budget Planning

Organizational Involvement

Koprasi Merah Putih Tapos Depok — Present
Young Catholics PKKC Creative & Art Coordinator (2016–2019)
Karang Taruna 311 Leader (2017–2020)

Key Projects

Selected projects showcasing expertise in IT management, infrastructure, and system design.

Infrastructure

Active Directory Overhaul

Led comprehensive AD maintenance including RODC management, Windows Server 2012 infrastructure, and security administration as Super Admin.

AD Server Security Windows Server
Management

IT Asset Management System

Managed end-to-end asset lifecycle including Proof of Concept, tender processes, vendor evaluations, and performance monitoring.

POC Procurement Vendor Mgmt
Design

UI/UX System Design

Designed intuitive user interfaces using Figma for multiple IT systems, creating prototypes that enhanced user experience and adoption.

Figma UI/UX Prototyping
Network

LTE Network Surveillance

Monitored Nokia RAN for Smartfren LTE 4G, performed fault localization, KPI analysis for VIP customers, and coordinated field operations.

Nokia LTE NOC KPI Analysis

Let's Build Something
Extraordinary

Open for IT Project Management, Business Analysis, and Digital Transformation opportunities.

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